Terms of Cooperation

01Scope and offer

These terms govern every cooperation between quasar (Nikos Mouzakis, Patras) and the client for the design, build and maintenance of websites and digital tools.

Every project starts with a written offer or estimate (scope, cost, timeline, deliverables). The offer is valid for thirty (30) days. Cooperation begins on written acceptance and the deposit. Anything not explicitly described is not included in the price.

02What quasar provides

quasar carries out the project with care and technical competence, in line with the approved offer. Before code is written, the client reviews and approves a prototype or design, so there are no surprises at delivery.

quasar remains free to choose the technical means of implementation, provided the result meets what was agreed.

03Client duties and delivery of materials

The client provides, on time and in final form, the materials needed: text, images, logos, access and timely approvals at each stage.

The client warrants they hold the rights to the materials provided and is responsible for their content.

04Timeline

The estimated delivery time is counted from the moment all necessary materials have been provided. Client delay moves the delivery date accordingly, with no fault on quasar's part.

If the project stalls through the client's responsibility for more than thirty (30) days, quasar may invoice the stage completed so far and reschedule.

05Revisions and changes

Each main stage (e.g. design, implementation) includes up to two (2) rounds of revisions. A round is one consolidated list of client comments.

Requests beyond the rounds, or changes to already-approved work, or new functionality outside the offer, are treated as new work:

• It is recorded and quasar gives a written estimate of cost and time.
• Work begins only after the client's written approval.
• Additional changes are billed separately, with a minimum charge per assignment.

06Payment and settlement

Unless the offer states otherwise, the fee is paid in three instalments:

The deposit is non-refundable, as it covers the reserved time and work already begun.

The project is published, and the final files, code and access are handed over, only after full payment. Until then, quasar may keep the project in a staging environment.

Invoices are payable within fourteen (14) days. On late payment, quasar may suspend work and charge statutory default interest. Prices exclude VAT or other statutory charges where they apply.

07Intellectual property

Rights in the final deliverables (code, design, content created by quasar) transfer to the client upon full payment. Until then, any licence to use is temporary and revocable.

For digital tools (Q·System, bookings, signatures etc.), whatever was built specifically for the client and the client's data belong to the client. The shared core that quasar uses across projects remains quasar's and is granted to the client under a non-exclusive, perpetual licence, which includes the code, the documentation and the right to modify it for the client's own needs, and which stays in force if the cooperation ends.

• Third-party material (fonts, libraries, stock images, plugins) is governed by its own licences; any subscriptions are borne by the client.
• quasar retains the right to use general tools and know-how in other projects.
• quasar retains the right to feature the project in its portfolio, unless otherwise agreed in writing.

08Domain, hosting and accounts

The domain, hosting and third-party accounts are registered and owned in the client's name, with their own details and billing. quasar may manage them on the client's behalf, but the client remains the owner. The aim: cooperation by choice, not by dependence.

09Warranty and maintenance

For thirty (30) days after delivery, quasar fixes, at no charge, bugs that stem from the implementation. The warranty does not cover post-delivery changes, third-party edits, hosting or third-party service problems, or new requirements.

Ongoing maintenance and future changes are covered by a separate support agreement or billed case by case.

10Liability

quasar works with professional care but does not warrant uninterrupted or entirely error-free operation in every condition. To the maximum extent permitted by law:

• quasar's total liability does not exceed the total fee paid for that project.
• quasar is not liable for indirect or consequential damages (lost profits, loss of data or business).
• quasar is not liable for damages arising from the client's content/instructions, third-party interference, or third-party services outside its control.

11Confidentiality and personal data

Both sides keep confidential the information they exchange in the course of the project.

Where quasar processes personal data on the client's behalf, it acts as a processor and the client as controller; a separate data processing agreement under Article 28 GDPR is signed where required. See also the Privacy Policy.

12Term and termination

Either side may terminate by written notice, in particular for a material breach not remedied within a reasonable time.

On termination, the client pays the fee for all work performed up to termination, and the deposit is non-refundable. Deliverables and access transfer only once the work performed has been paid for. Surviving clauses (IP, liability, confidentiality) remain in force.

13Force majeure

Neither side is liable for delay or failure due to events beyond reasonable control (outages of networks or third-party services, natural disasters, illness, government measures). Deadlines extend for the duration of the event.

14Governing law and jurisdiction

These terms are governed by Greek law. Parties first seek an amicable resolution; failing that, the courts of Patras have jurisdiction.

If any term is held invalid, the rest remain in force. For any project, the version posted at acceptance applies. Questions: hello@quasarstudio.gr.